Support Groups and Help Lines
Here are some support services and help lines for the Caerphilly area. Where there is no local contact we have put the South Wales contact. If you can not find what you need, try contacting NHS Disrect on 0845 4647, for a comprehensive list of all support services in Wales.
OAK Knee – These sessions are delivered via Microsoft Teams and face to face.
Telephone 01495768645
Email OAKReferrals.ABB@wales.nhs.uk
https://abuhb.nhs.wales/hospitals/a-z-hospital-services/physiotherapy/oak/
If patients wish to self-refer directly to physiotherapy please see more details on the following link:
OAK Menopause – These are held via Microsoft Teams. For GP menopause advice you can contact the team directly via:
Telephone 01495 768645
abb.MenopauseAdvice@wales.nhs.uk
Wellbeing
Dewis Cymru - Information about wellbeing in Wales. We have information that can help you think about what matters to you, along with information about local organisations and services that can help!
Wellbeing Connectors - If you are 18+ and want to get connected to improve social and emotional wellbeing please contact Caerphilly Wellbeing Connectors Tel:01443811490 or Text SUPPORT to 07537414443 Email caerphillycares@caerphilly.gov.uk
ConICU Steps - Support after Intensive Care - If you, like many others, need help coming to terms with the experience of critical illness or just want to talk to people who understand come and see us. To get in touch email newport@icusteps.orgnect Gwent -
Caring for victims and witnesses. Needs assessment completed by victim support and referrals made to a wide range of specialist support teams. www.connectgwent.org.uk Tel 03001232133
Sane Line 0845 7678000 - National out of hours help line for mental health recovery. Daily 12 till 2pm.
Samaritans 116 123
Community Advice and Listening Line 0800 132737 - Freephone for mental health recovery.
B.U.R.D Blackwood Users Resource and Drop-in 01495 222186 - provide a wide range of timetabled activities, workshops, projects, taster sessions and a drop-in facility.
SHADE 01633 619770 - Self help group in Risca against depression. There is a timetable of activities for Tuesday evenings or Thursday afernoons each week. www.shade.org.uk
TOPA 0845 6009601 (Triumph over Phobia and Anxiety) - A supported self-help group. www.triumphoverphobia.com/
The Calm Zone 0800 585858 - Help line for depressed, suicidal men. Tel: daily 5pm - 3am. https://thecalmzone.net/
Caerphilly MIND 01443 816945 - Support, advocacy, social activities and information for anyone trying to recover their mental wellbeing. www.caerphillymind.co.uk
Get Self Help - Cognitive Beahviour therapy self help resources - free self help CBT course and downloadable information - www.getselfhelp.co.uk
HAFAL - Carers Participation Project - Are you supporting a family member or friend with a mental illness? We can help you understand your rights. Contact Caryl Matthews on 01443879725 - www.hafal.org
Journeys Depression Alliance Cymru - 02920692891 - Advocates for support for people with depression
OBSESS - 02920388144 - Helpline and support group for obsessive compulsive behaviour
WALK FREE - 07847065083 - Self referral to this support group to overcome phobias and panic attacks
MindFull - http://www.mindfull.org/what-is-mindfull/ - MindFull is a brilliant new service for 11-17 year olds. Are you feeling down, depressed or worried? Is your mind full of negative thoughts or feelings? Do you want to talk about your mental health? If so, MindFull is the place for you!
Biopolar UK - Bipolar UK is he national charity dedicated to supporting individuals affected by bipolar. Tel 01633 244244 - www.bipolaruk.org.uk
MIND - Affordable counselling based in Ystrad Mynach. Tel 01433 816945 or info.cbmind@yahoo.co.uk
Living Life to the Full - Self help for anxiety and depression www.livinglifetothefull.co.uk
BIG WHITE WALL - Free to Veterans, servine personnel and their families - theteam@bigwhitewall.com
NATIONAL SELF HARM NETWORK - Offers a valued internet support forum for people who self-harm www.nshm.co.uk/
SELF INJURY SUPPORT - Run a self-injury helpline for women which is available Monday-Thursday 7pm-10pm on 08088008088; they also provide text and email support to women who self-harm.
Postnatal Depression
MAMA Help Line 0845 1203746 - 7pm -10pm weekdays. Meet a Mum Association also support groups and information. Always see your Doctor. www.mama.co.uk
Parents Helping Parents 01443 879426 - Caerphilly Borough. Support in the early years of being a parent from other parents who have overcome post natal depression and low self esteem.
The Parent Network is an independent, non-profit making organisation dedicated to supporting parents and others caring for babies and young children. ...
www.parentcaer.org.uk
Bereavement, grief and loss
Beresford Centre 01633 212320 - counselling for early baby death, miscarriage, post termination and pregnancy.
Compassionate Friends 0117 9539639 - support for bereaved parents from other bereaved parents.
Bereavement Helpline Wales 0870 2406578
CRUSE 01633 251982- free bereavement, counselling with trained counsellors.
Cancer
Cancer Care Line 01495 221660 - counselling, advice and support
Leukemia Care Society 0800 1696680
Tenovas 0808 8081010 - counselling, advice and support.
ABUHB Macmillan Cancer Support - Free and confidential information and support to cancer patients, their families and carers. Available Mon to Fri 8:30 to 4:30 - Tel 07583 047205. Email john.leacy@wales.nhs.uk
Rape and Sexual Abuse
New Pathways 01685 379310 - Rape and sexual abuse support & counselling service
Domestic Abuse
Women's Aid 02920 860255 - counselling, safe house, information & support.
Disability
Carers and Parents' 01443 837009 - Forum for learning disabilities.
Disability 01495 222127 - Support for carers of physically disabled & resource centre.
Headway 02920 577707 - Support and counselling for brain acquires injury.
Stroke Association 01443 862108 - Support for individuals and families.
The Disability CAN DO Organisation - Empowering & enabling disabled people & carers - www.disabilitycando.org.uk
Hearing and sight impairment - Deafness & Blindness
Wales Council for the Deaf 01443 485687 - support and advice
Gwent Association for the Blind 01495 763650
Drugs and Alcohol
Alcoholics Anonymous 02920 373939
Drug Aid 02920 868675 - self referral
DAFS (Drug and Family Support) 01495 292020 / 308009
Gwent Alcohol Project 01633 252045
Islwyn Drug and Alcohol Project 01495 769755
Narcotics Anonymous Help Line 02077 300009 / 08457 697555
Relationship Difficulties
Marriage Care Line 0845 6606000 - Mon to Fri 10am to 4pm. Help line, advice, counselling for couples.
Gay and Lesbian
Stonewall Cymru 02920237744 - Help line, support, advice - based in Cardiff
Gender
The Gender Trust 07000 790347 - Weekdays am only. Support and information. www.gender-trust.org.uk
The Beaumont Trust 07000 287878 - Tel: Tues & Thurs 7 - 11pm. Support and Information. www.members.aol.com/Bmonttrust
Umbrella Gwent Gender and sexual diversity specialists. 01633 927184 www.umbrellagwent.co.uk
Housing Problems
Shelter Wales 08088 004444 - 24 hour help line for advice on housing & homelessness
Independence, getting out and about ...
Caerphilly Dial a Ride 01443 821431
CATS Caerphilly 02920 886117 - Independent community transport service for the disabled
Young at Heart 01443 838626 - Information and advice, support activites for 50+ age group.
Care & Repair Caerphilly - 01495 235393 Between Mon - Thurs 9:00 - 5:00 pm & 9:00 - 4.30pm Friday. Offers help and support to local older and disabled homeowners, living in the borough of Caerphilly, who would like to repair or improve their home.
Young People
Meic - information, advice & support for children & young people in Wales - www.meiccymru.org
Books can help
Medication has an important role in helping people with emotional problems, and is often very effective. However, people can also be helped by reading 'self-help' material. Many self-help books have been shown to be very useful in helping people to overcome a range of psychological problems. The use of books as a means of psychological therapy is known as 'bibliotherapy'.
It allows highly recommended self-help books to be prescribed by GPs, practice counsellors and Community Mental Health Teams. Once issued, the prescription can be exchanged for the book at any branch Library throughout Wales.
Books prescribed under Book Prescription Wales have been specially selected by health professionals and are available in every library across Wales so that they are accessible to everyone, free of charge. The scheme includes books on many of the common psychological problems that people experience, including depression, eating disorders, obsessional-compulsive problems, compulsive gambling, social phobia, panic, anger, stress, low self-esteem and the aftermath of sexual abuse.
Most of the books included in the scheme are written by leading psychologists and many present self-help versions of established treatment programmes. Book Prescription Wales offers an additional source of help for people experiencing emotional problems. A self-help book can be used in addition to any medication that has been prescribed, or while the patient is waiting to see a counsellor or mental health specialist. Of course, this approach will not be suitable for everyone, and will not always be effective. But there is now good evidence to show that books can often help.
If you feel that a book might help you to overcome an emotional problem, consider asking your G.P about Book Prescription Wales.
(Information taken from the leaflet 'Book Prescription Wales - Books Can Help' published by Welsh Assembly Government.) Leaflets can be picked up at the surgery.